After your payment is verified, it takes up to 24-48 hours to process and ship your order. This does not include weekends or public holidays. Purchases made after 11 am GMT will not be shipped out until the next business day. If you order after 11 am GMT on a Friday, your order will likely be shipped out on the following Monday.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is approx. 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. Life Splash cannot control and is not responsible for any duties/taxes applied to your package.

Yes, we do offer Free Shipping on orders over $100 USD or £75 British Pounds. Promotion subject to change.

  • Algeria
  • Iran
  • Iraq
  • Morocco
  • Tunisia
  • Venezuela
  • US Territories: American Samoa, Micronesia, Guam, Northern Mariana Island, Palau, US Virgin Islands
  • Somalia

If you need to change or cancel your order, please contact us immediately via info@lifesplashstore.com. Once our warehouse has processed your order, we will be unable to make any changes.

“Unfulfilled” just means that we successfully received your order! Once your order is shipped, you’ll receive a tracking number, and your order status will change to “Fulfilled.”

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a legitimate credit card or Stripe account. If you do not have Stripe, you can easily sign up at www.stripe.com

Please email us at enquiries@lifesplashstore.com and we will back to you with a solid plan.

Kindly visit this page to get full download of our returns, exchange and refunds policy.

For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on ship to country. If not included in the price, they will be shown at checkout.

For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.